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"I was never made to feel ashamed or embarrassed, only that there was a way out of this situation and that you were there to help whenever you could."
The Story So Far

Debtline NI is an innovative collaboration between Limavady Community Development Initiative (LCDI) and the Consumer Credit Counselling Service (CCCS). In Northern Ireland, LCDI have been a key player in money advice for some years, with an impressive record in terms of clients helped and local contacts. With assistance and support from the Association of Independent Advice Centres (AIAC), the link with CCCS was made and after a successful one year pilot, the service was officially launched in October 2002 by Sir Reg Empey, MLA, Minister for Enterprise, Trade and Investment.

Operating from the former Roe Valley Hospital complex, which is now owned by LCDI, staff in the Northern Ireland office benefit from the full support of CCCS in terms of resources and training. Most of those who come into contact with the project, whether on a personal or professional level, are impressed by the CCCS model and are convinced that it is the way forward for debt management. In September 2003, the work of the project was recognised with a grant from the Community Foundation for Northern Ireland.

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