The two leading debt charities, Consumer Credit Counselling Service (CCCS) and
Credit Action, are combining talents in order to offer consumers better ways of
dealing with debt.
Under the terms of an agreement signed this month, CCCS will run all Credit
Action's helplines and counselling services. In return, Credit Action will
provide education and training programmes aimed at debt prevention on behalf of
both charities.
Announcing the arrangement, Malcolm Hurlston, CCCS chairman said: "This is
an important step in joining up money advice, in line with the intentions of
the minister, Gerry Sutcliffe. By allowing each to play to its particular
strength, both charities can operate more efficiently and help many more
people."
Keith Tondeur, Director of Credit Action, added: "The two services are
complementary: we are the prevention, CCCS is the cure."
CCCS and Credit Action have been working together on an informal basis for a
number of years. Both charities will remain separate entities and Credit Action
will retain its own dedicated helpline, manned by CCCS staff at its main centre
in Leeds. Credit Action will receive funding which will be used to support its
training and education programmes which will be run on behalf of both
charities.
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Notes for editors
1. CCCS helps over 100,000 people a year. Its helplines are open 8am-8pm, Mon
to Fri on 0800 138 1111. It helps people with debt problems with self-help
packs, with in-depth counselling sessions and with
Debt Management Plans. There
is no charge for any of its services.
2. Credit Action produces a wide range of money education guides including
those for families, students, employees and single parents. It also provides
training and support for those in organisations such as companies, Local
Authorities, Housing Associations and the Armed Forces who deal with staff and
customers that may need help in handling their money.
Credit Action can be contacted on 01223 324034
www.creditaction.com